Privacy Policy
- We collect what we need to run your account: your contact details, what your team does in Airbreed, and sign-in records (including the device and approximate location, for security).
- Card payments are handled by Stripe - we never see or store your card number.
- We don't sell your personal information. Breeders can ask us to remove their business at any time.
1. Who this covers
This policy explains how Growmetry LLC (“Airbreed”) handles personal information of our customers and their team members, visitors to airbreed.com, and the breeders whose business details appear in our directory.
2. Information we collect about customers
- Account details: name, email address, password (stored only as a secure hash), your business name and the details you give when signing up.
- Billing: plan, invoices and payment status. Payments are processed by Stripe; card details go directly to Stripe and are never stored by us.
- Use of the Service: the numbers your team unlocks, outreach you log (calls, texts, notes, statuses, follow-ups), saved views and settings.
- Security and sign-in records: sign-ins and failed sign-in attempts, IP address, browser and device type, and an approximate location (city and country) derived from the IP address, plus which page of the dashboard you're on while signed in. We use these to keep accounts secure and to help workspace owners see who is using their workspace.
- Emails: a record of the emails we send you (for example invites, receipts and reports) and whether they were delivered.
3. Breeders in the directory
The directory contains business information that breeders publish publicly online - business name, city and state, their listings and the contact phone number they publish. We use it to provide the Service to our business customers. If you're a breeder and want your business removed or corrected, email support@airbreed.com.
4. How we use information
- to provide, secure and improve the Service;
- to bill you and send transactional emails (invites, password resets, receipts, invoices, trial and account notices);
- to send the reports you or your workspace owner chose (you can change them in Settings);
- to prevent fraud and abuse and to comply with the law.
5. Who we share it with
We don't sell or rent personal information. We share it only with service providers that help us run Airbreed - cloud hosting (Amazon Web Services, in the United States), payment processing (Stripe) and email delivery - under contracts that limit their use of it, and when required by law or to protect our rights. Within a workspace, owners and admins can see their team's activity in Airbreed.
6. Cookies
The dashboard uses one essential cookie to keep you signed in. airbreed.com doesn't use advertising or tracking cookies.
7. Retention
We keep account and billing information while your account is active and as long as needed for legal, tax and accounting purposes afterwards. Security logs and email records are kept for a limited time. You can ask us to delete your account and personal information at any time, subject to what we must keep by law.
8. Security
We protect information with encryption in transit, hashed passwords, access controls and monitoring. No system is perfectly secure, so please use a strong, unique password.
9. Your choices and rights
You can update your details in the dashboard and choose which reports you receive. Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, or to object to certain uses. Email support@airbreed.com and we'll respond within a reasonable time.
10. Children
Airbreed is a business service and isn't directed to anyone under 18.
11. Changes
We may update this policy and will notify you of material changes by email or in the dashboard.
12. Contact
Growmetry LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA · support@airbreed.com